About Award Roofing
Award Roofing Company was started in
May of 1965 to fill a need in the Atlanta area for a truly professional, high
quality residential service. At that time there were 2 roofing companies in
Atlanta that specialized in Commercial Roofing work. Only one of these remains
today. It does not do residential work. “Too much trouble dealing with
homeowners,” it’s Owner states. In 1964 we “shopped” every roofing company or
individual who was listed in the yellow pages. We were not impressed by anyone
we contacted and met and, in fact, not one of them is in business today.
The Founder of our company, Richard Dugan, was born and raised in Vermont by a
family of “Yankee Craftsmen” who for three generations had served the roofing
industry in New England under precise roofing standards that New England winters
demand. Roofing contractors in that area always took extra measures because a
defective installation would cause a leak with up to 3 or 4 feet of snow on the
roof and would be impossible to fix. “We had to do it right the first time”, Mr.
Dugan states. “We had no choice. In these small New England towns if a roofing
contractor had a leak he was out of business. And besides, we enjoyed our work
and took a lot of pride in our finished product, and in our customer relations
too. Our customers were our friends and still are today.”
OVER 8,000 REFERENCES
In May of 1965, we installed our first roof in Atlanta and issued an
unconditional 20 year labor and material guarantee on that job. Since that time,
we have installed over 8,000 roofs in the Atlanta area and provide a 15 year
labor guarantee. We don’t have to. Most roofers give a 1-2 year labor
guarantee (is that how
long they expect their labor to hold up?) and the shingle maker issues a
pro-rated warranty - subject to the use of certain installation techniques –
(Read the fine print!) If the workers don’t follow these instructions, the
material guarantee is worthless! And the homeowner is on the hook if a problem
develops. Award Roofing Company employs installation techniques that exceed
every shingle manufacturer’s requirements. In fact, our installation
specifications set the standards by which all other roofers are compared. No
other roofer will match our standards. We
guarantee that. Our
roofs are installed to the same specifications as they are in Vermont using the
same techniques and materials and every job in is supervised by a Project
Manager who inspects every aspect of the work as it is being done to protect our
company and it’s reputation as well as the homeowner’s investment.
INSURANCE
For goodness sake don’t ever hire anyone to work on your home that can’t readily
furnish you with a $1,000,000 liability and worker’s compensation policy. Some
unscrupulous contractors will lie and tell you they are self-insured. Don’t
believe it. There is no such thing in Georgia. Georgia Law requires employers to
provide workers compensation insurance. If the contractor cannot show you his
insurance certificate, don’t employ him. Roofing employee accidents are often
fatal and could cost you your home and other assets. YOUR HOMEOWNERS INSURANCE
WILL NOT COVER YOU FOR ACCIDENTS OCCURRING ON YOUR PROPERTY BY CONTRACTORS OR
THEIR EMPLOYEES. Our company protects you with a Workers Compensation and
Aggregate Liability Policy totaling 2,500,000.
REFERENCES.
Since starting our business in 1965, we have completed over 8,000 installations.
That means we can furnish you with over 8,000 references. We “bend over
backwards” to make certain we can use every single customer as a reference.
Every team member in our company is committed to that policy. It just makes good
business sense to us. “The customer is always right” is the best business
statement ever uttered, we believe but few businesses practice that any more. We
still do. If something goes wrong on your job we assume it is our fault and our
responsibility to correct it, fix it, replace it or pay for it. No disclaimers
or excuses. We’d LOVE to give you references and want you to call them (or visit
them). They’ll tell you all about us and make your decision more informed and
comfortable.
